Homeowner FAQ

How do you market my property?

Your property will be listed on the top booking websites including Airbnb, VRBO, HomeAway, as well as direct booking through Sharing Utah. We also market your property on social media and to our growing list of repeat guests.



What are your fees?

We charge a very competitive fee of 20%, which includes all housekeeping, supplies, and credit card fees.



Do you provide housekeeping?

Yes, we have a full-service housekeeping team. We take care of all post-stay changeovers, inspections, inventory management, and supply stocking.



Do you provide maintenance?

Yes, we have an experienced maintenance team that can take care of general maintenance items. We work with a number of preffered vendors if an outside contractor is needed. Unlike many other property management companies, maintenance is not a source of revenue/profit for us. We take care of general maintenance as part of your property management fee, and don't mark-up outsourced work that we oversee.



Are you availalbe 24/7 for emergencies?

Yes, each guest has 24/7 access to us via phone, text, or via messaging on the booking platform.



When do I receive payment?

You will receive a statement by the 10th of each month covering all bookings from the previous month. We will also process your payment by the 10th of each month, which is typically transferred via ACH.



How do you handle security deposits and property damage?

A security deposit is collected for each booking. For bookings made on sharingutah.net, guests pay a non-refundable fee of $39 to $59, which provides up to $3,000 in damage protection.



Do I have to collect or pay sales/occupancy taxes?

No, we collect and remit all applicable sales taxes on your behalf.